Last updated 11 October 2026
Your account handles real money. Follow these simple rules to keep it safe.
Protect Your Login
- Never share your password, transaction PIN (T-PIN) or OTP with anyone, including people who say they are from Southpay Digital Solutions, a bank or a telecom company. We will never ask for them.
- Use a strong password with letters and numbers, and do not use the same password on other websites.
- Change your password and T-PIN immediately if you think someone else knows them, and inform us.
- Always log out after using SouthPay on a shared computer or phone.
Check Before You Pay
- Double-check the mobile number, DTH ID, account number and IFSC before every recharge or transfer. Payments to wrong details usually cannot be reversed.
- Check the charges shown on the confirmation screen before confirming.
- Give the customer a receipt with the order ID and bank reference (UTR) for every transfer.
Use Only the Official Website and App
- Log in only at https://southpaytn.in or through the official SouthPay app.
- Do not click login links received by SMS, WhatsApp or email from unknown numbers.
- Keep your phone and browser updated and use an antivirus on your computer.
Watch Out for Fraud
- Be careful of customers who want to send money to an account that is not theirs, split large amounts into many small transfers, or are in a hurry and refuse to give details.
- Never accept requests to "test" a transfer or to refund money that was "sent by mistake" without checking your wallet statement.
- Report any suspicious activity to us immediately at southpaydigital@gmail.com or +91 9900000001.